Terms of Service

Last Updated: December 2024

Welcome to Luxe Haven Saunas. These Terms of Service ("Terms") govern your use of our website and the purchase of products from Luxe Haven Saunas, a company based in Missouri, United States.

By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

2. Products and Pricing

  • All product descriptions, images, and specifications are subject to change without notice
  • We reserve the right to limit quantities of any products
  • Prices are subject to change without notice
  • We reserve the right to discontinue any product at any time
  • We do not warrant that the quality of products will meet your expectations

3. Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product availability
  • Errors in product or pricing information
  • Errors in your order
  • Suspected fraud or unauthorized transactions

4. Payment Terms

We accept major credit cards and other payment methods as displayed during checkout. By providing payment information, you represent that you are authorized to use the payment method. All payments are processed securely through third-party payment processors.

5. Shipping and Delivery

We offer free insured freight shipping on all sauna orders within the continental United States. Delivery times are estimates and not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier. Please refer to our Shipping and Returns page for complete details.

6. Returns and Refunds

We offer a 30-day return policy on products in original condition. Please refer to our Shipping and Returns page for complete return policy details, conditions, and procedures.

7. Product Warranty

Products sold through our store may carry manufacturer warranties. Warranty terms vary by product and manufacturer. We will assist in facilitating warranty claims but are not directly responsible for manufacturer warranty obligations.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Luxe Haven Saunas or its content suppliers and is protected by United States and international copyright laws.

9. Limitation of Liability

To the fullest extent permitted by law, Luxe Haven Saunas shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of our website or products.

10. Indemnification

You agree to indemnify and hold harmless Luxe Haven Saunas and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our website or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Missouri.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website after any changes constitutes acceptance of the new Terms.

13. Contact Information

For questions about these Terms of Service, please contact us:

Luxe Haven Saunas
Missouri, United States
Email: legal@luxehavensaunas.com
Phone: 1-800-LUXE-SAUNA