Privacy Policy

Last Updated: December 2024

Luxe Haven Saunas ("we," "us," or "our"), a Missouri-based company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Make a purchase or attempt to make a purchase
  • Create an account on our website
  • Sign up for our newsletter or promotions
  • Contact us with inquiries or feedback
  • Participate in surveys or promotions

This information may include:

  • Name, email address, and phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment processors)
  • Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on our site
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, products, and services
  • Send promotional communications (with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations
  • Prevent fraud and enhance security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Companies that help us operate our business (shipping carriers, payment processors, email services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Object to certain processing activities

Cookies

We use cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Luxe Haven Saunas
Missouri, United States
Email: privacy@luxehavensaunas.com
Phone: 1-800-LUXE-SAUNA

This Privacy Policy is governed by the laws of the State of Missouri, United States.